Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at.
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CONTACT INFORMATION
Shop #2 Durani Center
Nishtar Rd, Multan Pakistan
0307-8874726
info@smartwaystore.pk
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
Delivery & Order
Q: How can I order?
A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
Q: What are the delivery charges?
A: Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example dry ice) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.
Q: Can I cancel my order?
A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact info@smartwaystore.pk
or Call us: +923266979700
Q: Can I track my order?
yes you can, go to this link Track My Order
Q: Shipping time?
A: your order will be shipped in 2 to 3 business days.
Shopping Information
Q: How do create an account?
A: Go to this page https://gadgethut.pk/my-account/ and click “REGISTER”, then just enter email. After submitting, A link to set a new password will be sent to your email address.
Q: How can I retrieve my password?
A: You can retrieve your password by clicking “Lost your password?”. Instruction on password retrieval will be send to your email.
Q: How do I change my personal details or email address?
A: You can easily change all your information on your account. Go to https://smartwaystore.pk/my-account/edit-account/
Here you can change all your contact information.
Q: What about Security?
A: Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.
